Stärken Sie Ihre Daten.
Beschleunigen Sie Ihre Entscheidungen.
Erstellen Sie dynamische Umfragen, importieren Sie Live-Daten und sprechen Sie Ihre Zielgruppe über alle Kanäle und Geräte hinweg an.
Eine Plattform,
viele Lösungen
SurveyAnalytica ist eine KI-gestützte Forschungs- und Customer-Intelligence-Plattform für moderne Unternehmen. Sie vereint Kundenfeedback, Betriebsdaten und intelligente Workflows in einem nahtlosen Ökosystem. Mit leistungsstarken Tools für Umfragedesign, Customer-Experience-Optimierung, Workflow-Automatisierung und erweiterte Analysen ermöglicht SurveyAnalytica Ihnen, zuzuhören, zu lernen und skalierbar zu handeln. Ob Sie globale Marktforschung betreiben, die Customer Experience nach dem Kauf verbessern oder prädiktive Segmentierungsmodelle einführen – unsere Plattform passt sich Ihren Anforderungen an und wächst mit Ihrem Unternehmen.
Forschung & Datenerhebung
Kunden- und Erlebnisintelligenz
Automatisierung und Workflows
Analytics & KI-Einblicke
Wir genießen das Vertrauen von
Verbessern Sie jede Kundeninteraktion mit Unified Conversations
Ihre Kunden sind überall
Ihre Kunden sind überall – per E-Mail, WhatsApp, SMS, Microsoft Teams, Slack. Mit SurveyAnalytica Conversations vereinen Sie alle diese Kanäle in einem nahtlosen Posteingang.
Ein Posteingang für alle Kanäle
Ob Sie Umfragen durchführen, Kampagnen-Updates versenden, auf Feedback reagieren oder Support-Tickets bearbeiten – mit unserem Omnichannel-Konversations-Hub können Sie alles verfolgen, verwalten und interagieren – alles an einem Ort. Erleben Sie Echtzeitsynchronisierung, intelligentes Tagging, automatisierte Antworten, intelligentes Routing und KI-gestützte Agentenzusammenarbeit.
Sorgen Sie dafür, dass jede Nachricht zählt.
Kommunizieren Sie über mehrere Kanäle
Organisieren Sie Gespräche nach Kunde, Kampagne oder Label
Arbeiten Sie mit Ihrem Team und intelligenten Agenten zusammen
Kritische Nachrichten automatisch priorisieren
Vollständigen Verlauf der Kundenreaktionen und des Kundenfeedbacks anzeigen
Erstellen Sie Regeln zum automatischen Taggen, Antworten oder Weiterleiten
Wir decken die Wahrheit für Sie auf
Unternehmen, Vermarkter, Studenten, Regierungsorganisationen, Veranstaltungsplaner und andere verlassen sich auf Survey Analytica, um ihre Ziele zu erreichen.
Entdecken Sie unsere PläneCustomer Satisfaction Survey
12 questions • 3 min avg
Question 1 of 12
How satisfied are you with our service?
1
2
3
4
5
Not Satisfied
Very Satisfied
Progress
8%
50+ Templates
Kunden- und Erlebnisintelligenz
Ermöglichen Sie außergewöhnliche Erlebnisse durch gezieltes Feedback, Stimmungserkennung und Verständnis der Reise.
Marketing Team Workspace
JD
SM
AK
EW
+3 more
Shared Projects
Q4 Customer Survey
1.2K responses
Active
Product Feedback
- responses
Draft
Employee NPS
856 responses
Active
Admin
Editor
Viewer
Einfache Zusammenarbeit
Erstellen Sie Teams, weisen Sie Rollen zu, gewähren Sie Zugriff und erreichen Sie gemeinsam effektiv Ihre gemeinsamen Ziele.
Jeder Benutzer kann mehreren Gruppen angehören, die an unterschiedlichen Aktivitäten teilnehmen.
Research Insights
AI Powered
Sentiment Score
+78%
Completion Rate
94%
Key Themes
12
Insights Found
24
AI Discovery
"Mobile users show 40% higher satisfaction scores compared to desktop users."
Forschung & Datenerhebung
Distribution Channels
Reach your audience everywhere
12.5K sent
68% open
SMS
8.2K sent
98% open
5.4K sent
85% open
Web Link
3.1K sent
100% open
QR Code Distribution
Print & display anywhere
6+ Channels
Maximieren Sie Ihre Reichweite
Versenden Sie Ihre Umfragen per E-Mail, über soziale Medien oder Messaging-Apps. Erstellen Sie einen Umfragelink, um per SMS zu werben oder ihn in Ihre Marketing- und CRM-Plattform zu integrieren.
Unser responsives Layout stellt sicher, dass alle Ihre Teilnehmer problemlos über verschiedene Geräte auf die Umfrage zugreifen können.
Multi-Language Survey
Auto-translate & localize
AI Translate
🇺🇸
English
100%
2.4K
🇪🇸
Spanish
100%
1.8K
🇫🇷
French
100%
1.2K
🇩🇪
German
95%
890
🇯🇵
Japanese
88%
456
Add 100+ languages
Mehrsprachige Umfragen
Erstellen Sie Umfragen in über 100 Sprachen mit KI-gestützter Übersetzung und Lokalisierung.
Erreichen Sie ein globales Publikum mit automatischer Spracherkennung.
Connected Apps
Seamless workflow automation
Salesforce
HubSpot
Slack
Zapier
Sheets
Webhooks
API
More
Auto-sync to CRM
Responses → Salesforce
50+
Apps
12
Workflows
24K
Synced
Automate
Automatisierung und KI-gesteuerte Workflows
Leistungsstarke Automatisierung und Intelligenz
Verwandeln Sie Ihre Umfragen in intelligente, automatisierte Erlebnisse mit KI-Agenten, Workflows und Multichannel-Kampagnen.
Workflow-Automatisierung
Erstellen Sie automatisierte Workflows mit Triggern, Bedingungen und Aktionen.
Mehr erfahren →
Multichannel-Kampagnen
Erreichen Sie Ihr Publikum über E-Mail, SMS, WhatsApp und soziale Medien.
Mehr erfahren →
KI-Agenten
Setzen Sie intelligente KI-Agenten ein, die Aufgaben automatisieren und Daten analysieren.
Mehr erfahren →
Erweiterte Analysen
KI-gestützte Analysen mit interaktiven Dashboards und prädiktiven Erkenntnissen.
Mehr erfahren →
Intelligente Analysen, die für Sie denken
Verwandeln Sie Rohdaten in strategische Erkenntnisse mit unserer KI-gestützten Analyse-Engine.
Prädiktive Analysen
Forecast future trends
+18% predicted
Stimmungsanalyse
Understand emotions in text
Positive
65%
Neutral
25%
Negative
10%
Intelligentes Clustering
Group similar respondents
Anomalieerkennung
Spot unusual patterns
Kind Words From Our Users
Here are some kind words from our users
An exceptional and intelligent survey tool with incredible insights
Survey Analytica offers an extensive template collection and multi-language support with easy translation. The AI-powered survey generation using ChatGPT is game-changing. Robust analytics provide valuable insights, and effortless customization creates visually appealing surveys that increase response rates.
Lalit F.
Founder & CEOTech StartupSurvey Solution that you will need to have!
Coming from enterprise survey platforms, Survey Analytica's interface feels familiar. All components like multiple choices, matrix, NPS, date, dropdown, file upload, conditional flow are available. If you're looking for an alternative to expensive platforms and want the most useful features - survey building, contacts database, email customization, workflows, analytics, dashboard, API integration and AI - this is the way to go!
Sonny
Program ManagerIT Services, 51-200 EmployeesBest-in-class features for Market Research and Experience Management
I love the AI chat assistant to build surveys easily without prior knowledge. The sentiment analysis feature is great, and the option to import data from external sources is unique. The flows feature automates tasks, saves time and seamlessly integrates with existing tools and software. It's been great for market research and personal campaigns.
Rahul
Senior Business AnalystApparel & Fashion, 1000+ EmployeesExceptional Survey Analytics Platform - Highly Recommended!
The intuitive interface makes designing and distributing surveys a breeze. Fully customized surveys with flexible questions, formats, and branding. Robust analytics tools provide deep insights with detailed reports and visualizations. Real-time data collection and excellent customer support. Perfect for market surveys, employee engagement, and academic research.
Doris
Product ManagerIT Services, 2-10 EmployeesEnhanced survey and form management made easy and well priced
I absolutely love the templates. It has both forms and surveys, easy to use and well priced. The multiple language feature is great. Very quick support when help is needed. Used for market research and as a permanent feedback loop on digital experience enhancements.
Adam
ManagerReal Estate, 11-50 EmployeesA great platform for survey creation and data analysis
I appreciate Survey Analytica for its user-friendly interface and robust features. The platform offers powerful survey creation tools, advanced analytics, and an interactive dashboard for visualizing insights. The ability to customize reports and collaborate with team members while ensuring data security are standout features.
Kashish S.
Social Media ManagerMarketing AgencyIt's Just Incredible!
The platform is very easy to use. I personally liked its different question types and survey templates. The workflow automation saves hours of manual work every week.
Swapnil K.
Digital Operations ManagerE-commerce CompanySurvey Analytica Provides A Tool Everyone Can Use
As someone who has used many survey tools, it was refreshing to find a new package that meets my needs and budget. I love the comparability to expensive tools with additional features like flows. It's well thought out as a research tool, not just a glorified forms package. The team is very responsive to suggestions!
Brian N.
PresidentResearch FirmHighly Recommended for All Sized Businesses!
I wholeheartedly recommend Survey Analytica for businesses looking for affordable, user-friendly survey software. The intuitive interface made survey creation a breeze. It offers robust data analysis tools including charts and graphs for valuable insights. Filtering and segmenting data helps understand customer segments better.
Archana M.
Solutions ArchitectEnterprise SolutionsSuperb tool, easy to implement - all that you need!
Great customizable features, very easy to integrate and get everyone to understand and use. The analytics capabilities are top-notch and the support team is incredibly helpful.
Avneet S.
Chief Strategy OfficerConsulting FirmBest Survey Platform for Customer Feedback
Survey Analytica has transformed how we collect customer feedback. The AI insights feature automatically identifies trends and sentiments that we would have missed manually. Integration with our existing tools was seamless.
Priya R.
Product ManagerSaaS PlatformProfessional Grade Research Tool
Finally found a survey tool that meets enterprise requirements without the enterprise price tag. The branching logic, skip patterns, and quota management are comparable to tools costing 10x more. Excellent value for money.
Michael T.
Research DirectorMarket ResearchPerfect for Employee Engagement Surveys
We use Survey Analytica for all our employee engagement and satisfaction surveys. The anonymous response feature builds trust, and the benchmarking capabilities help us track progress over time. Highly recommended!
Sarah L.
HR ManagerHealthcare IndustryGame-Changer for Market Research
The multi-channel distribution options are fantastic. We can reach customers via email, SMS, WhatsApp, and web all from one platform. The real-time analytics dashboard keeps us informed instantly. Outstanding platform!
David K.
Marketing DirectorRetail BrandAn exceptional and intelligent survey tool with incredible insights
Survey Analytica offers an extensive template collection and multi-language support with easy translation. The AI-powered survey generation using ChatGPT is game-changing. Robust analytics provide valuable insights, and effortless customization creates visually appealing surveys that increase response rates.
Lalit F.
Founder & CEOTech StartupSurvey Solution that you will need to have!
Coming from enterprise survey platforms, Survey Analytica's interface feels familiar. All components like multiple choices, matrix, NPS, date, dropdown, file upload, conditional flow are available. If you're looking for an alternative to expensive platforms and want the most useful features - survey building, contacts database, email customization, workflows, analytics, dashboard, API integration and AI - this is the way to go!
Sonny
Program ManagerIT Services, 51-200 EmployeesBest-in-class features for Market Research and Experience Management
I love the AI chat assistant to build surveys easily without prior knowledge. The sentiment analysis feature is great, and the option to import data from external sources is unique. The flows feature automates tasks, saves time and seamlessly integrates with existing tools and software. It's been great for market research and personal campaigns.
Rahul
Senior Business AnalystApparel & Fashion, 1000+ EmployeesExceptional Survey Analytics Platform - Highly Recommended!
The intuitive interface makes designing and distributing surveys a breeze. Fully customized surveys with flexible questions, formats, and branding. Robust analytics tools provide deep insights with detailed reports and visualizations. Real-time data collection and excellent customer support. Perfect for market surveys, employee engagement, and academic research.
Doris
Product ManagerIT Services, 2-10 EmployeesEnhanced survey and form management made easy and well priced
I absolutely love the templates. It has both forms and surveys, easy to use and well priced. The multiple language feature is great. Very quick support when help is needed. Used for market research and as a permanent feedback loop on digital experience enhancements.
Adam
ManagerReal Estate, 11-50 EmployeesA great platform for survey creation and data analysis
I appreciate Survey Analytica for its user-friendly interface and robust features. The platform offers powerful survey creation tools, advanced analytics, and an interactive dashboard for visualizing insights. The ability to customize reports and collaborate with team members while ensuring data security are standout features.
Kashish S.
Social Media ManagerMarketing AgencyIt's Just Incredible!
The platform is very easy to use. I personally liked its different question types and survey templates. The workflow automation saves hours of manual work every week.
Swapnil K.
Digital Operations ManagerE-commerce CompanySurvey Analytica Provides A Tool Everyone Can Use
As someone who has used many survey tools, it was refreshing to find a new package that meets my needs and budget. I love the comparability to expensive tools with additional features like flows. It's well thought out as a research tool, not just a glorified forms package. The team is very responsive to suggestions!
Brian N.
PresidentResearch FirmHighly Recommended for All Sized Businesses!
I wholeheartedly recommend Survey Analytica for businesses looking for affordable, user-friendly survey software. The intuitive interface made survey creation a breeze. It offers robust data analysis tools including charts and graphs for valuable insights. Filtering and segmenting data helps understand customer segments better.
Archana M.
Solutions ArchitectEnterprise SolutionsSuperb tool, easy to implement - all that you need!
Great customizable features, very easy to integrate and get everyone to understand and use. The analytics capabilities are top-notch and the support team is incredibly helpful.
Avneet S.
Chief Strategy OfficerConsulting FirmBest Survey Platform for Customer Feedback
Survey Analytica has transformed how we collect customer feedback. The AI insights feature automatically identifies trends and sentiments that we would have missed manually. Integration with our existing tools was seamless.
Priya R.
Product ManagerSaaS PlatformProfessional Grade Research Tool
Finally found a survey tool that meets enterprise requirements without the enterprise price tag. The branching logic, skip patterns, and quota management are comparable to tools costing 10x more. Excellent value for money.
Michael T.
Research DirectorMarket ResearchPerfect for Employee Engagement Surveys
We use Survey Analytica for all our employee engagement and satisfaction surveys. The anonymous response feature builds trust, and the benchmarking capabilities help us track progress over time. Highly recommended!
Sarah L.
HR ManagerHealthcare IndustryGame-Changer for Market Research
The multi-channel distribution options are fantastic. We can reach customers via email, SMS, WhatsApp, and web all from one platform. The real-time analytics dashboard keeps us informed instantly. Outstanding platform!