Turn every customer signal into automated action.
SurveyAnalytica unifies research, omnichannel campaigns, your own data and ML models, and no-code-to-pro-code automation — so you go from raw signal to real decision without switching tools.
No credit card required · Free forever plan
★★★★★
5.0 from 11 Capterra reviews · Trusted by Mahindra, Linksys, Deloitte & 5,000+ teams
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Collect
Every channel, one place
Understand
AI does the analysis
Act
Workflows close the loop
We are trusted by
Your customer signals are everywhere. Your insight is stuck.
Most teams drown in feedback but starve for action. The data is there — turning it into decisions, fast, is the hard part.
Feedback is scattered
Surveys, emails, chats, reviews, and operational data live in separate tools that don't talk to each other.
Insight takes too long
By the time analysis is done and shared across teams, the moment to act has already passed.
Acting is manual
Routing, follow-ups, and closing the loop still depend on people copying data between systems.
One platform, from signal to action
Everything you need to collect, understand, and act on customer feedback — without stitching together five different tools.
01
Engage and ingest from every source
Run research and omnichannel campaigns, and unify external data from clickstream, webhooks, ERP, CRM, and file or image imports — all in one place.
Connected sources
Live
Surveys
4,210
Campaigns
2,840
Webhooks & clickstream
12,900
ERP / CRM
8,300
Unified in one place
28,250
Illustrative example
02
Understand it with AI, instantly
AI surfaces sentiment, themes, segments, and predictions automatically — and you can train your own classification and vision models on your data, with no analyst bottleneck.
Sentiment & themes
AI
Positive
72%
Neutral
21%
Negative
7%
AI insight: Pricing clarity is the top driver of negative feedback this month.
Illustrative example
03
Act in real time, automatically
Build workflows visually or in code — no-code, low-code, or fully scripted — and deploy your models as AI agents that route tasks, trigger campaigns, sync your CRM, and take action across 35+ connected services.
Automated workflow
Detractor detected
AI agent summarizes & tags
Route to CX team & notify
Illustrative example
A complete customer-intelligence & automation platform
Research is just the start. SurveyAnalytica is a complete customer-intelligence and automation platform — bring your own data, train your own models, and act on everything.
AI Agents That Act
Deploy AI agents that don't just analyze — they summarize, decide, route work, and take action across 35+ connected services in real time.
Train Your Own ML & Vision Models
Bring your own data and train classification and vision models on it — predictions and image understanding tuned to your business, not generic.
No-code → Pro-code Workflows
Start in a visual builder, drop to low-code, or script full custom logic — the same canvas scales from analyst to engineer.
Omnichannel Campaigns
Email, SMS, WhatsApp, social, Slack, Teams, Telegram & more.
Clickstream, Webhooks & Imports
Ingest events, files, and image data from any source.
ERP, CRM & Ads Sync
Salesforce, Sales Navigator, Google Ads, Marketo & more.
White-label, Domains & Portals
Your brand, your domain, branded customer & partner portals.
100+ Languages
Auto-translate and localize for a global audience.
Built for the teams who own the experience
Whatever you're measuring, SurveyAnalytica turns it into action.
Customer Experience
Catch churn signals and auto-route detractors to the right rep before customers leave.
For CX teams →
Market Research
Run studies and panels, and get a defensible recommendation in hours, not weeks.
For research teams →
Product Feedback
Close the loop on product and UX feedback and ship what users actually want.
For product teams →
Employee Experience
Measure eNPS and engagement, and trigger action on what your people tell you.
For people teams →
Outgrown SurveyMonkey? Can't justify Qualtrics?
SurveyAnalytica delivers enterprise-grade research, customer intelligence, and automation — without enterprise pricing or complexity. Bring your own data, run your own ML models, and act on insights, all in one platform.
Loved by teams worldwide
From global enterprises to fast-growing teams — see why they choose SurveyAnalytica.
Best-in-class features for Market Research and Experience Management
I love the AI chat assistant to build surveys easily without prior knowledge. The sentiment analysis feature is great, and the option to import data from external sources is unique. The flows feature automates tasks, saves time and seamlessly integrates with existing tools and software. It's been great for market research and personal campaigns.
Rahul
Senior Business AnalystApparel & Fashion, 1000+ EmployeesHighly Recommended for All Sized Businesses!
I wholeheartedly recommend Survey Analytica for businesses looking for affordable, user-friendly survey software. The intuitive interface made survey creation a breeze. It offers robust data analysis tools including charts and graphs for valuable insights. Filtering and segmenting data helps understand customer segments better.
Archana M.
Solutions ArchitectEnterprise SolutionsProfessional Grade Research Tool
Finally found a survey tool that meets enterprise requirements without the enterprise price tag. The branching logic, skip patterns, and quota management are comparable to tools costing 10x more. Excellent value for money.
Michael T.
Research DirectorMarket ResearchPerfect for Employee Engagement Surveys
We use Survey Analytica for all our employee engagement and satisfaction surveys. The anonymous response feature builds trust, and the benchmarking capabilities help us track progress over time. Highly recommended!
Sarah L.
HR ManagerHealthcare IndustryGame-Changer for Market Research
The multi-channel distribution options are fantastic. We can reach customers via email, SMS, WhatsApp, and web all from one platform. The real-time analytics dashboard keeps us informed instantly. Outstanding platform!
David K.
Marketing DirectorRetail BrandIt's Just Incredible!
The platform is very easy to use. I personally liked its different question types and survey templates. The workflow automation saves hours of manual work every week.
Swapnil K.
Digital Operations ManagerE-commerce CompanySurvey Analytica Provides A Tool Everyone Can Use
As someone who has used many survey tools, it was refreshing to find a new package that meets my needs and budget. I love the comparability to expensive tools with additional features like flows. It's well thought out as a research tool, not just a glorified forms package. The team is very responsive to suggestions!
Brian N.
PresidentResearch FirmSuperb tool, easy to implement - all that you need!
Great customizable features, very easy to integrate and get everyone to understand and use. The analytics capabilities are top-notch and the support team is incredibly helpful.
Avneet S.
Chief Strategy OfficerConsulting FirmBest-in-class features for Market Research and Experience Management
I love the AI chat assistant to build surveys easily without prior knowledge. The sentiment analysis feature is great, and the option to import data from external sources is unique. The flows feature automates tasks, saves time and seamlessly integrates with existing tools and software. It's been great for market research and personal campaigns.
Rahul
Senior Business AnalystApparel & Fashion, 1000+ EmployeesHighly Recommended for All Sized Businesses!
I wholeheartedly recommend Survey Analytica for businesses looking for affordable, user-friendly survey software. The intuitive interface made survey creation a breeze. It offers robust data analysis tools including charts and graphs for valuable insights. Filtering and segmenting data helps understand customer segments better.
Archana M.
Solutions ArchitectEnterprise SolutionsProfessional Grade Research Tool
Finally found a survey tool that meets enterprise requirements without the enterprise price tag. The branching logic, skip patterns, and quota management are comparable to tools costing 10x more. Excellent value for money.
Michael T.
Research DirectorMarket ResearchPerfect for Employee Engagement Surveys
We use Survey Analytica for all our employee engagement and satisfaction surveys. The anonymous response feature builds trust, and the benchmarking capabilities help us track progress over time. Highly recommended!
Sarah L.
HR ManagerHealthcare IndustryGame-Changer for Market Research
The multi-channel distribution options are fantastic. We can reach customers via email, SMS, WhatsApp, and web all from one platform. The real-time analytics dashboard keeps us informed instantly. Outstanding platform!
David K.
Marketing DirectorRetail BrandIt's Just Incredible!
The platform is very easy to use. I personally liked its different question types and survey templates. The workflow automation saves hours of manual work every week.
Swapnil K.
Digital Operations ManagerE-commerce CompanySurvey Analytica Provides A Tool Everyone Can Use
As someone who has used many survey tools, it was refreshing to find a new package that meets my needs and budget. I love the comparability to expensive tools with additional features like flows. It's well thought out as a research tool, not just a glorified forms package. The team is very responsive to suggestions!
Brian N.
PresidentResearch FirmSuperb tool, easy to implement - all that you need!
Great customizable features, very easy to integrate and get everyone to understand and use. The analytics capabilities are top-notch and the support team is incredibly helpful.
Avneet S.
Chief Strategy OfficerConsulting Firm+30%
loyalty engagement
Mahindra First Choice
Building loyalty in the automotive aftermarket.
40%
faster feedback-to-insight
Linksys
Accelerating product development with customer insights.
+25%
feedback engagement
Brunel University UK
Advancing academic excellence through feedback.
+30%
patient satisfaction
DaVita Kidney Care
Elevating patient care through feedback.
+20%
stakeholder engagement
Beijing City International School
Enhancing educational quality with feedback.
+15%
client satisfaction
TestQuality
Enhancing software testing through user feedback.
Enterprise-grade security & compliance
Your data is protected by enterprise-grade security and privacy practices — including ISO 27001 certification and full GDPR compliance.
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