Potencie sus datos.
Acelere sus decisiones.
Cree encuestas dinámicas, importe datos en vivo e interactúe con su público objetivo en todos los canales y dispositivos.
Una plataforma,
muchas soluciones
SurveyAnalytica es una plataforma de investigación e inteligencia del cliente basada en IA, diseñada para empresas modernas. Unifica la retroalimentación de los clientes, los datos operativos y los flujos de trabajo inteligentes en un ecosistema integrado. Con potentes herramientas que abarcan el diseño de encuestas, la optimización de la experiencia del cliente, la automatización del flujo de trabajo y la analítica avanzada, SurveyAnalytica le permite escuchar, aprender y actuar a gran escala. Ya sea que esté realizando una investigación global, mejorando la experiencia del cliente posventa o lanzando modelos de segmentación predictiva, nuestra plataforma se adapta a sus necesidades y crece con su negocio.
Investigación y recopilación de datos
Inteligencia del cliente y la experiencia
Automatización y flujos de trabajo
Análisis e información de IA
Contamos con la confianza de
Potencie cada interacción con el cliente con conversaciones unificadas
Tus clientes están en todas partes
Tus clientes están en todas partes: correo electrónico, WhatsApp, SMS, Microsoft Teams, Slack. Con SurveyAnalytica Conversations, unifica todos estos canales en una única bandeja de entrada.
Una bandeja de entrada para todos los canales
Ya sea que realice encuestas, envíe actualizaciones de campañas, responda a comentarios o gestione tickets de soporte, nuestro centro de conversación omnicanal le permite monitorear, administrar e interactuar, todo en un solo lugar. Disfrute de sincronización en tiempo real, etiquetado inteligente, respuestas automatizadas, enrutamiento inteligente y colaboración entre agentes con IA.
Haz que cada mensaje cuente.
Comunicarse a través de múltiples canales
Organice las conversaciones por cliente, campaña o etiqueta
Colabora con tu equipo y agentes inteligentes
Priorizar automáticamente los mensajes críticos
Ver el historial completo de respuestas y comentarios de los clientes
Cree reglas para etiquetar automáticamente, responder automáticamente o enrutar
Descubrimos la Verdad para ti
Empresas, vendedores, estudiantes, organizaciones gubernamentales, organizadores de eventos y otros confían en Survey Analytica para lograr sus objetivos.
Explora nuestros planesCustomer Satisfaction Survey
12 questions • 3 min avg
Question 1 of 12
How satisfied are you with our service?
1
2
3
4
5
Not Satisfied
Very Satisfied
Progress
8%
50+ Templates
Inteligencia del cliente y la experiencia
Genere experiencias excepcionales a través de comentarios específicos, detección de sentimientos y comprensión del recorrido.
Marketing Team Workspace
JD
SM
AK
EW
+3 more
Shared Projects
Q4 Customer Survey
1.2K responses
Active
Product Feedback
- responses
Draft
Employee NPS
856 responses
Active
Admin
Editor
Viewer
Colaboración fácil
Cree equipos, asigne roles, proporcione acceso y alcancen juntos sus objetivos compartidos de manera efectiva.
Cada usuario puede formar parte de varios grupos participando en diferentes actividades.
Research Insights
AI Powered
Sentiment Score
+78%
Completion Rate
94%
Key Themes
12
Insights Found
24
AI Discovery
"Mobile users show 40% higher satisfaction scores compared to desktop users."
Investigación y recopilación de datos
Distribution Channels
Reach your audience everywhere
12.5K sent
68% open
SMS
8.2K sent
98% open
5.4K sent
85% open
Web Link
3.1K sent
100% open
QR Code Distribution
Print & display anywhere
6+ Channels
Maximice su alcance
Envíe sus encuestas por correo electrónico, redes sociales o aplicaciones de mensajería. Genere un enlace para promocionarlas por SMS o intégrelas con su plataforma de marketing y CRM.
Nuestro diseño adaptable garantiza que todos los participantes tengan acceso a la encuesta desde diferentes dispositivos sin problemas.
Multi-Language Survey
Auto-translate & localize
AI Translate
🇺🇸
English
100%
2.4K
🇪🇸
Spanish
100%
1.8K
🇫🇷
French
100%
1.2K
🇩🇪
German
95%
890
🇯🇵
Japanese
88%
456
Add 100+ languages
Encuestas multilingües
Crea encuestas en más de 100 idiomas con traducción y localización impulsadas por IA.
Llega a una audiencia global con detección automática de idioma.
Connected Apps
Seamless workflow automation
Salesforce
HubSpot
Slack
Zapier
Sheets
Webhooks
API
More
Auto-sync to CRM
Responses → Salesforce
50+
Apps
12
Workflows
24K
Synced
Automate
Automatización y flujos de trabajo impulsados por IA
Automatización e inteligencia potentes
Transforma tus encuestas en experiencias inteligentes y automatizadas con agentes de IA, flujos de trabajo y campañas multicanal.
Automatización de flujos de trabajo
Crea flujos de trabajo automatizados con disparadores, condiciones y acciones.
Más información →
Campañas multicanal
Llega a tu audiencia a través de correo electrónico, SMS, WhatsApp y redes sociales.
Más información →
Agentes de IA
Despliega agentes de IA inteligentes que automatizan tareas y analizan datos.
Más información →
Análisis avanzado
Análisis impulsado por IA con paneles interactivos e información predictiva.
Más información →
Análisis inteligente que piensa por ti
Transforma datos sin procesar en información estratégica con nuestro motor de análisis impulsado por IA.
Análisis predictivo
Forecast future trends
+18% predicted
Análisis de sentimientos
Understand emotions in text
Positive
65%
Neutral
25%
Negative
10%
Clustering inteligente
Group similar respondents
Detección de anomalías
Spot unusual patterns
Kind Words From Our Users
Here are some kind words from our users
An exceptional and intelligent survey tool with incredible insights
Survey Analytica offers an extensive template collection and multi-language support with easy translation. The AI-powered survey generation using ChatGPT is game-changing. Robust analytics provide valuable insights, and effortless customization creates visually appealing surveys that increase response rates.
Lalit F.
Founder & CEOTech StartupSurvey Solution that you will need to have!
Coming from enterprise survey platforms, Survey Analytica's interface feels familiar. All components like multiple choices, matrix, NPS, date, dropdown, file upload, conditional flow are available. If you're looking for an alternative to expensive platforms and want the most useful features - survey building, contacts database, email customization, workflows, analytics, dashboard, API integration and AI - this is the way to go!
Sonny
Program ManagerIT Services, 51-200 EmployeesBest-in-class features for Market Research and Experience Management
I love the AI chat assistant to build surveys easily without prior knowledge. The sentiment analysis feature is great, and the option to import data from external sources is unique. The flows feature automates tasks, saves time and seamlessly integrates with existing tools and software. It's been great for market research and personal campaigns.
Rahul
Senior Business AnalystApparel & Fashion, 1000+ EmployeesExceptional Survey Analytics Platform - Highly Recommended!
The intuitive interface makes designing and distributing surveys a breeze. Fully customized surveys with flexible questions, formats, and branding. Robust analytics tools provide deep insights with detailed reports and visualizations. Real-time data collection and excellent customer support. Perfect for market surveys, employee engagement, and academic research.
Doris
Product ManagerIT Services, 2-10 EmployeesEnhanced survey and form management made easy and well priced
I absolutely love the templates. It has both forms and surveys, easy to use and well priced. The multiple language feature is great. Very quick support when help is needed. Used for market research and as a permanent feedback loop on digital experience enhancements.
Adam
ManagerReal Estate, 11-50 EmployeesA great platform for survey creation and data analysis
I appreciate Survey Analytica for its user-friendly interface and robust features. The platform offers powerful survey creation tools, advanced analytics, and an interactive dashboard for visualizing insights. The ability to customize reports and collaborate with team members while ensuring data security are standout features.
Kashish S.
Social Media ManagerMarketing AgencyIt's Just Incredible!
The platform is very easy to use. I personally liked its different question types and survey templates. The workflow automation saves hours of manual work every week.
Swapnil K.
Digital Operations ManagerE-commerce CompanySurvey Analytica Provides A Tool Everyone Can Use
As someone who has used many survey tools, it was refreshing to find a new package that meets my needs and budget. I love the comparability to expensive tools with additional features like flows. It's well thought out as a research tool, not just a glorified forms package. The team is very responsive to suggestions!
Brian N.
PresidentResearch FirmHighly Recommended for All Sized Businesses!
I wholeheartedly recommend Survey Analytica for businesses looking for affordable, user-friendly survey software. The intuitive interface made survey creation a breeze. It offers robust data analysis tools including charts and graphs for valuable insights. Filtering and segmenting data helps understand customer segments better.
Archana M.
Solutions ArchitectEnterprise SolutionsSuperb tool, easy to implement - all that you need!
Great customizable features, very easy to integrate and get everyone to understand and use. The analytics capabilities are top-notch and the support team is incredibly helpful.
Avneet S.
Chief Strategy OfficerConsulting FirmBest Survey Platform for Customer Feedback
Survey Analytica has transformed how we collect customer feedback. The AI insights feature automatically identifies trends and sentiments that we would have missed manually. Integration with our existing tools was seamless.
Priya R.
Product ManagerSaaS PlatformProfessional Grade Research Tool
Finally found a survey tool that meets enterprise requirements without the enterprise price tag. The branching logic, skip patterns, and quota management are comparable to tools costing 10x more. Excellent value for money.
Michael T.
Research DirectorMarket ResearchPerfect for Employee Engagement Surveys
We use Survey Analytica for all our employee engagement and satisfaction surveys. The anonymous response feature builds trust, and the benchmarking capabilities help us track progress over time. Highly recommended!
Sarah L.
HR ManagerHealthcare IndustryGame-Changer for Market Research
The multi-channel distribution options are fantastic. We can reach customers via email, SMS, WhatsApp, and web all from one platform. The real-time analytics dashboard keeps us informed instantly. Outstanding platform!
David K.
Marketing DirectorRetail BrandAn exceptional and intelligent survey tool with incredible insights
Survey Analytica offers an extensive template collection and multi-language support with easy translation. The AI-powered survey generation using ChatGPT is game-changing. Robust analytics provide valuable insights, and effortless customization creates visually appealing surveys that increase response rates.
Lalit F.
Founder & CEOTech StartupSurvey Solution that you will need to have!
Coming from enterprise survey platforms, Survey Analytica's interface feels familiar. All components like multiple choices, matrix, NPS, date, dropdown, file upload, conditional flow are available. If you're looking for an alternative to expensive platforms and want the most useful features - survey building, contacts database, email customization, workflows, analytics, dashboard, API integration and AI - this is the way to go!
Sonny
Program ManagerIT Services, 51-200 EmployeesBest-in-class features for Market Research and Experience Management
I love the AI chat assistant to build surveys easily without prior knowledge. The sentiment analysis feature is great, and the option to import data from external sources is unique. The flows feature automates tasks, saves time and seamlessly integrates with existing tools and software. It's been great for market research and personal campaigns.
Rahul
Senior Business AnalystApparel & Fashion, 1000+ EmployeesExceptional Survey Analytics Platform - Highly Recommended!
The intuitive interface makes designing and distributing surveys a breeze. Fully customized surveys with flexible questions, formats, and branding. Robust analytics tools provide deep insights with detailed reports and visualizations. Real-time data collection and excellent customer support. Perfect for market surveys, employee engagement, and academic research.
Doris
Product ManagerIT Services, 2-10 EmployeesEnhanced survey and form management made easy and well priced
I absolutely love the templates. It has both forms and surveys, easy to use and well priced. The multiple language feature is great. Very quick support when help is needed. Used for market research and as a permanent feedback loop on digital experience enhancements.
Adam
ManagerReal Estate, 11-50 EmployeesA great platform for survey creation and data analysis
I appreciate Survey Analytica for its user-friendly interface and robust features. The platform offers powerful survey creation tools, advanced analytics, and an interactive dashboard for visualizing insights. The ability to customize reports and collaborate with team members while ensuring data security are standout features.
Kashish S.
Social Media ManagerMarketing AgencyIt's Just Incredible!
The platform is very easy to use. I personally liked its different question types and survey templates. The workflow automation saves hours of manual work every week.
Swapnil K.
Digital Operations ManagerE-commerce CompanySurvey Analytica Provides A Tool Everyone Can Use
As someone who has used many survey tools, it was refreshing to find a new package that meets my needs and budget. I love the comparability to expensive tools with additional features like flows. It's well thought out as a research tool, not just a glorified forms package. The team is very responsive to suggestions!
Brian N.
PresidentResearch FirmHighly Recommended for All Sized Businesses!
I wholeheartedly recommend Survey Analytica for businesses looking for affordable, user-friendly survey software. The intuitive interface made survey creation a breeze. It offers robust data analysis tools including charts and graphs for valuable insights. Filtering and segmenting data helps understand customer segments better.
Archana M.
Solutions ArchitectEnterprise SolutionsSuperb tool, easy to implement - all that you need!
Great customizable features, very easy to integrate and get everyone to understand and use. The analytics capabilities are top-notch and the support team is incredibly helpful.
Avneet S.
Chief Strategy OfficerConsulting FirmBest Survey Platform for Customer Feedback
Survey Analytica has transformed how we collect customer feedback. The AI insights feature automatically identifies trends and sentiments that we would have missed manually. Integration with our existing tools was seamless.
Priya R.
Product ManagerSaaS PlatformProfessional Grade Research Tool
Finally found a survey tool that meets enterprise requirements without the enterprise price tag. The branching logic, skip patterns, and quota management are comparable to tools costing 10x more. Excellent value for money.
Michael T.
Research DirectorMarket ResearchPerfect for Employee Engagement Surveys
We use Survey Analytica for all our employee engagement and satisfaction surveys. The anonymous response feature builds trust, and the benchmarking capabilities help us track progress over time. Highly recommended!
Sarah L.
HR ManagerHealthcare IndustryGame-Changer for Market Research
The multi-channel distribution options are fantastic. We can reach customers via email, SMS, WhatsApp, and web all from one platform. The real-time analytics dashboard keeps us informed instantly. Outstanding platform!