Optimisez vos données.
Accélérez vos décisions.
Créez des enquêtes dynamiques, importez des données en direct et engagez votre public cible sur tous les canaux et appareils.
Une plateforme,
de nombreuses solutions
SurveyAnalytica est une plateforme d'études et de veille client optimisée par l'IA, conçue pour les entreprises modernes. Elle unifie les retours clients, les données opérationnelles et les workflows intelligents au sein d'un écosystème fluide. Grâce à des outils performants pour la conception d'enquêtes, l'optimisation de l'expérience client, l'automatisation des workflows et l'analyse avancée, SurveyAnalytica vous permet d'écouter, d'apprendre et d'agir à grande échelle. Que vous meniez des études mondiales, amélioriez l'expérience client après un achat ou lanciez des modèles de segmentation prédictive, notre plateforme s'adapte à vos besoins et évolue avec votre entreprise.
Recherche et collecte de données
Intelligence client et expérience
Automatisation et flux de travail
Analyses et informations sur l'IA
Nous avons la confiance de
Dynamisez chaque interaction client grâce à des conversations unifiées
Vos clients sont partout
Vos clients sont partout : e-mails, WhatsApp, SMS, Microsoft Teams, Slack. Avec SurveyAnalytica Conversations, unifiez tous ces canaux en une seule boîte de réception fluide.
Une boîte de réception pour tous les canaux
Que vous meniez des enquêtes, envoyiez des mises à jour de campagne, répondiez à des commentaires ou gériez des tickets d'assistance, notre plateforme de conversation omnicanal vous permet de suivre, de gérer et d'interagir, le tout depuis un seul et même endroit. Découvrez la synchronisation en temps réel, le marquage intelligent, les réponses automatisées, le routage intelligent et la collaboration entre agents optimisée par l'IA.
Faites en sorte que chaque message compte.
Communiquez sur plusieurs canaux
Organiser les conversations par client, campagne ou étiquette
Collaborez avec votre équipe et vos agents intelligents
Prioriser automatiquement les messages critiques
Consultez l'historique complet des réponses et des commentaires des clients
Créez des règles pour étiqueter, répondre ou acheminer automatiquement
Nous découvrons la vérité pour vous
Les entreprises, les spécialistes du marketing, les étudiants, les organisations gouvernementales, les organisateurs d’événements et autres comptent sur Survey Analytica pour atteindre leurs objectifs.
Découvrez nos plansCustomer Satisfaction Survey
12 questions • 3 min avg
Question 1 of 12
How satisfied are you with our service?
1
2
3
4
5
Not Satisfied
Very Satisfied
Progress
8%
50+ Templates
Intelligence client et expérience
Créez des expériences exceptionnelles grâce à des commentaires ciblés, à la détection des sentiments et à la compréhension du parcours.
Marketing Team Workspace
JD
SM
AK
EW
+3 more
Shared Projects
Q4 Customer Survey
1.2K responses
Active
Product Feedback
- responses
Draft
Employee NPS
856 responses
Active
Admin
Editor
Viewer
Collaboration facile
Créez des équipes, attribuez des rôles, fournissez des accès et atteignez efficacement vos objectifs communs ensemble.
Chaque utilisateur peut faire partie de plusieurs groupes participant à différentes activités.
Research Insights
AI Powered
Sentiment Score
+78%
Completion Rate
94%
Key Themes
12
Insights Found
24
AI Discovery
"Mobile users show 40% higher satisfaction scores compared to desktop users."
Recherche et collecte de données
Distribution Channels
Reach your audience everywhere
12.5K sent
68% open
SMS
8.2K sent
98% open
5.4K sent
85% open
Web Link
3.1K sent
100% open
QR Code Distribution
Print & display anywhere
6+ Channels
Maximisez votre portée
Envoyez vos enquêtes par e-mail, sur les réseaux sociaux ou via des applications de messagerie. Générez un lien d'enquête à promouvoir par SMS ou intégrez-le à votre plateforme marketing et CRM.
Notre interface responsive permettra à tous vos participants d'accéder à l'enquête sur différents appareils, sans difficulté.
Multi-Language Survey
Auto-translate & localize
AI Translate
🇺🇸
English
100%
2.4K
🇪🇸
Spanish
100%
1.8K
🇫🇷
French
100%
1.2K
🇩🇪
German
95%
890
🇯🇵
Japanese
88%
456
Add 100+ languages
Enquêtes multilingues
Créez des enquêtes en plus de 100 langues avec traduction et localisation alimentées par l'IA.
Atteignez un public mondial avec détection automatique de la langue.
Connected Apps
Seamless workflow automation
Salesforce
HubSpot
Slack
Zapier
Sheets
Webhooks
API
More
Auto-sync to CRM
Responses → Salesforce
50+
Apps
12
Workflows
24K
Synced
Automate
Automatisation et flux de travail pilotés par l'IA
Automatisation et intelligence puissantes
Transformez vos enquêtes en expériences intelligentes et automatisées avec des agents IA, des flux de travail et des campagnes multicanaux.
Automatisation des flux de travail
Créez des flux de travail automatisés avec des déclencheurs, des conditions et des actions.
En savoir plus →
Campagnes multicanaux
Atteignez votre public via e-mail, SMS, WhatsApp et les réseaux sociaux.
En savoir plus →
Agents IA
Déployez des agents IA intelligents qui automatisent les tâches et analysent les données.
En savoir plus →
Analyses avancées
Analyses alimentées par l'IA avec tableaux de bord interactifs et informations prédictives.
En savoir plus →
Analyses intelligentes qui pensent pour vous
Transformez les données brutes en informations stratégiques avec notre moteur d'analyse alimenté par l'IA.
Analyses prédictives
Forecast future trends
+18% predicted
Analyse des sentiments
Understand emotions in text
Positive
65%
Neutral
25%
Negative
10%
Clustering intelligent
Group similar respondents
Détection d'anomalies
Spot unusual patterns
Kind Words From Our Users
Here are some kind words from our users
An exceptional and intelligent survey tool with incredible insights
Survey Analytica offers an extensive template collection and multi-language support with easy translation. The AI-powered survey generation using ChatGPT is game-changing. Robust analytics provide valuable insights, and effortless customization creates visually appealing surveys that increase response rates.
Lalit F.
Founder & CEOTech StartupSurvey Solution that you will need to have!
Coming from enterprise survey platforms, Survey Analytica's interface feels familiar. All components like multiple choices, matrix, NPS, date, dropdown, file upload, conditional flow are available. If you're looking for an alternative to expensive platforms and want the most useful features - survey building, contacts database, email customization, workflows, analytics, dashboard, API integration and AI - this is the way to go!
Sonny
Program ManagerIT Services, 51-200 EmployeesBest-in-class features for Market Research and Experience Management
I love the AI chat assistant to build surveys easily without prior knowledge. The sentiment analysis feature is great, and the option to import data from external sources is unique. The flows feature automates tasks, saves time and seamlessly integrates with existing tools and software. It's been great for market research and personal campaigns.
Rahul
Senior Business AnalystApparel & Fashion, 1000+ EmployeesExceptional Survey Analytics Platform - Highly Recommended!
The intuitive interface makes designing and distributing surveys a breeze. Fully customized surveys with flexible questions, formats, and branding. Robust analytics tools provide deep insights with detailed reports and visualizations. Real-time data collection and excellent customer support. Perfect for market surveys, employee engagement, and academic research.
Doris
Product ManagerIT Services, 2-10 EmployeesEnhanced survey and form management made easy and well priced
I absolutely love the templates. It has both forms and surveys, easy to use and well priced. The multiple language feature is great. Very quick support when help is needed. Used for market research and as a permanent feedback loop on digital experience enhancements.
Adam
ManagerReal Estate, 11-50 EmployeesA great platform for survey creation and data analysis
I appreciate Survey Analytica for its user-friendly interface and robust features. The platform offers powerful survey creation tools, advanced analytics, and an interactive dashboard for visualizing insights. The ability to customize reports and collaborate with team members while ensuring data security are standout features.
Kashish S.
Social Media ManagerMarketing AgencyIt's Just Incredible!
The platform is very easy to use. I personally liked its different question types and survey templates. The workflow automation saves hours of manual work every week.
Swapnil K.
Digital Operations ManagerE-commerce CompanySurvey Analytica Provides A Tool Everyone Can Use
As someone who has used many survey tools, it was refreshing to find a new package that meets my needs and budget. I love the comparability to expensive tools with additional features like flows. It's well thought out as a research tool, not just a glorified forms package. The team is very responsive to suggestions!
Brian N.
PresidentResearch FirmHighly Recommended for All Sized Businesses!
I wholeheartedly recommend Survey Analytica for businesses looking for affordable, user-friendly survey software. The intuitive interface made survey creation a breeze. It offers robust data analysis tools including charts and graphs for valuable insights. Filtering and segmenting data helps understand customer segments better.
Archana M.
Solutions ArchitectEnterprise SolutionsSuperb tool, easy to implement - all that you need!
Great customizable features, very easy to integrate and get everyone to understand and use. The analytics capabilities are top-notch and the support team is incredibly helpful.
Avneet S.
Chief Strategy OfficerConsulting FirmBest Survey Platform for Customer Feedback
Survey Analytica has transformed how we collect customer feedback. The AI insights feature automatically identifies trends and sentiments that we would have missed manually. Integration with our existing tools was seamless.
Priya R.
Product ManagerSaaS PlatformProfessional Grade Research Tool
Finally found a survey tool that meets enterprise requirements without the enterprise price tag. The branching logic, skip patterns, and quota management are comparable to tools costing 10x more. Excellent value for money.
Michael T.
Research DirectorMarket ResearchPerfect for Employee Engagement Surveys
We use Survey Analytica for all our employee engagement and satisfaction surveys. The anonymous response feature builds trust, and the benchmarking capabilities help us track progress over time. Highly recommended!
Sarah L.
HR ManagerHealthcare IndustryGame-Changer for Market Research
The multi-channel distribution options are fantastic. We can reach customers via email, SMS, WhatsApp, and web all from one platform. The real-time analytics dashboard keeps us informed instantly. Outstanding platform!
David K.
Marketing DirectorRetail BrandAn exceptional and intelligent survey tool with incredible insights
Survey Analytica offers an extensive template collection and multi-language support with easy translation. The AI-powered survey generation using ChatGPT is game-changing. Robust analytics provide valuable insights, and effortless customization creates visually appealing surveys that increase response rates.
Lalit F.
Founder & CEOTech StartupSurvey Solution that you will need to have!
Coming from enterprise survey platforms, Survey Analytica's interface feels familiar. All components like multiple choices, matrix, NPS, date, dropdown, file upload, conditional flow are available. If you're looking for an alternative to expensive platforms and want the most useful features - survey building, contacts database, email customization, workflows, analytics, dashboard, API integration and AI - this is the way to go!
Sonny
Program ManagerIT Services, 51-200 EmployeesBest-in-class features for Market Research and Experience Management
I love the AI chat assistant to build surveys easily without prior knowledge. The sentiment analysis feature is great, and the option to import data from external sources is unique. The flows feature automates tasks, saves time and seamlessly integrates with existing tools and software. It's been great for market research and personal campaigns.
Rahul
Senior Business AnalystApparel & Fashion, 1000+ EmployeesExceptional Survey Analytics Platform - Highly Recommended!
The intuitive interface makes designing and distributing surveys a breeze. Fully customized surveys with flexible questions, formats, and branding. Robust analytics tools provide deep insights with detailed reports and visualizations. Real-time data collection and excellent customer support. Perfect for market surveys, employee engagement, and academic research.
Doris
Product ManagerIT Services, 2-10 EmployeesEnhanced survey and form management made easy and well priced
I absolutely love the templates. It has both forms and surveys, easy to use and well priced. The multiple language feature is great. Very quick support when help is needed. Used for market research and as a permanent feedback loop on digital experience enhancements.
Adam
ManagerReal Estate, 11-50 EmployeesA great platform for survey creation and data analysis
I appreciate Survey Analytica for its user-friendly interface and robust features. The platform offers powerful survey creation tools, advanced analytics, and an interactive dashboard for visualizing insights. The ability to customize reports and collaborate with team members while ensuring data security are standout features.
Kashish S.
Social Media ManagerMarketing AgencyIt's Just Incredible!
The platform is very easy to use. I personally liked its different question types and survey templates. The workflow automation saves hours of manual work every week.
Swapnil K.
Digital Operations ManagerE-commerce CompanySurvey Analytica Provides A Tool Everyone Can Use
As someone who has used many survey tools, it was refreshing to find a new package that meets my needs and budget. I love the comparability to expensive tools with additional features like flows. It's well thought out as a research tool, not just a glorified forms package. The team is very responsive to suggestions!
Brian N.
PresidentResearch FirmHighly Recommended for All Sized Businesses!
I wholeheartedly recommend Survey Analytica for businesses looking for affordable, user-friendly survey software. The intuitive interface made survey creation a breeze. It offers robust data analysis tools including charts and graphs for valuable insights. Filtering and segmenting data helps understand customer segments better.
Archana M.
Solutions ArchitectEnterprise SolutionsSuperb tool, easy to implement - all that you need!
Great customizable features, very easy to integrate and get everyone to understand and use. The analytics capabilities are top-notch and the support team is incredibly helpful.
Avneet S.
Chief Strategy OfficerConsulting FirmBest Survey Platform for Customer Feedback
Survey Analytica has transformed how we collect customer feedback. The AI insights feature automatically identifies trends and sentiments that we would have missed manually. Integration with our existing tools was seamless.
Priya R.
Product ManagerSaaS PlatformProfessional Grade Research Tool
Finally found a survey tool that meets enterprise requirements without the enterprise price tag. The branching logic, skip patterns, and quota management are comparable to tools costing 10x more. Excellent value for money.
Michael T.
Research DirectorMarket ResearchPerfect for Employee Engagement Surveys
We use Survey Analytica for all our employee engagement and satisfaction surveys. The anonymous response feature builds trust, and the benchmarking capabilities help us track progress over time. Highly recommended!
Sarah L.
HR ManagerHealthcare IndustryGame-Changer for Market Research
The multi-channel distribution options are fantastic. We can reach customers via email, SMS, WhatsApp, and web all from one platform. The real-time analytics dashboard keeps us informed instantly. Outstanding platform!