Расширьте возможности своих данных.
Ускорьте принятие решений.
Создавайте динамические опросы, импортируйте оперативные данные и взаимодействуйте с целевой аудиторией по всем каналам и устройствам.
Одна платформа,
много решений
SurveyAnalytica — это платформа для исследований и анализа клиентов на базе искусственного интеллекта, разработанная для современного бизнеса. Она объединяет отзывы клиентов, операционные данные и интеллектуальные рабочие процессы в целостную экосистему. Благодаря мощным инструментам для разработки опросов, оптимизации клиентского опыта, автоматизации рабочих процессов и расширенной аналитики, SurveyAnalytica позволяет вам слушать, учиться и действовать в любом масштабе. Проводите ли вы глобальные исследования, улучшаете взаимодействие с клиентами после покупки или запускаете модели предиктивной сегментации, наша платформа адаптируется к вашим потребностям и развивается вместе с вашим бизнесом.
Исследования и сбор данных
Аналитика клиентов и опыта
Автоматизация и рабочие процессы
Аналитика и ИИ-инсайты
Нам доверяют
Усильте каждое взаимодействие с клиентом с помощью унифицированных бесед
Ваши клиенты повсюду
Ваши клиенты повсюду — электронная почта, WhatsApp, SMS, Microsoft Teams, Slack. С SurveyAnalytica Conversations объедините все эти каналы в один удобный почтовый ящик.
Один почтовый ящик для всех каналов
Проводите ли вы опросы, отправляете обновления кампаний, отвечаете на отзывы или обрабатываете запросы в службу поддержки, наш многоканальный центр общения позволяет отслеживать, управлять и взаимодействовать — всё в одном месте. Оцените синхронизацию в режиме реального времени, интеллектуальные теги, автоматические ответы, интеллектуальную маршрутизацию и совместную работу агентов на основе искусственного интеллекта.
Каждое сообщение должно быть значимым.
Общайтесь по нескольким каналам
Организуйте беседы по клиентам, кампаниям или лейблам
Сотрудничайте со своей командой и интеллектуальными агентами
Автоматически расставлять приоритеты в критических сообщениях
Посмотрите полную историю ответов и отзывов клиентов
Создавайте правила для автоматической маркировки, автоматического ответа или маршрутизации
Мы раскрываем для вас Правду
Предприятия, маркетологи, студенты, правительственные организации, организаторы мероприятий и другие полагаются на Survey Analytica для достижения своих целей.
Ознакомьтесь с нашими планамиCustomer Satisfaction Survey
12 questions • 3 min avg
Question 1 of 12
How satisfied are you with our service?
1
2
3
4
5
Not Satisfied
Very Satisfied
Progress
8%
50+ Templates
Аналитика клиентов и опыта
Создавайте исключительные впечатления с помощью целевой обратной связи, определения настроений и понимания пути клиента.
Marketing Team Workspace
JD
SM
AK
EW
+3 more
Shared Projects
Q4 Customer Survey
1.2K responses
Active
Product Feedback
- responses
Draft
Employee NPS
856 responses
Active
Admin
Editor
Viewer
Легкое сотрудничество
Создавайте команды, назначайте роли, предоставляйте доступ и вместе эффективно достигайте общих целей.
Каждый пользователь может входить в несколько групп, участвуя в различных мероприятиях.
Research Insights
AI Powered
Sentiment Score
+78%
Completion Rate
94%
Key Themes
12
Insights Found
24
AI Discovery
"Mobile users show 40% higher satisfaction scores compared to desktop users."
Исследования и сбор данных
Distribution Channels
Reach your audience everywhere
12.5K sent
68% open
SMS
8.2K sent
98% open
5.4K sent
85% open
Web Link
3.1K sent
100% open
QR Code Distribution
Print & display anywhere
6+ Channels
Увеличьте свой охват
Рассылайте свои опросы по электронной почте, в социальных сетях или мессенджерах. Создайте ссылку на опрос для продвижения через SMS или интегрируйте с вашей маркетинговой и CRM-платформой.
Наш адаптивный дизайн обеспечит всем вашим участникам доступ к опросу с разных устройств без каких-либо проблем.
Multi-Language Survey
Auto-translate & localize
AI Translate
🇺🇸
English
100%
2.4K
🇪🇸
Spanish
100%
1.8K
🇫🇷
French
100%
1.2K
🇩🇪
German
95%
890
🇯🇵
Japanese
88%
456
Add 100+ languages
Многоязычные опросы
Создавайте опросы на более чем 100 языках с переводом и локализацией на базе ИИ.
Охватите глобальную аудиторию с автоматическим определением языка.
Connected Apps
Seamless workflow automation
Salesforce
HubSpot
Slack
Zapier
Sheets
Webhooks
API
More
Auto-sync to CRM
Responses → Salesforce
50+
Apps
12
Workflows
24K
Synced
Automate
Автоматизация и рабочие процессы на основе искусственного интеллекта
Мощная автоматизация и интеллект
Превратите ваши опросы в интеллектуальные автоматизированные процессы с ИИ-агентами, рабочими процессами и многоканальными кампаниями.
Автоматизация рабочих процессов
Создавайте автоматизированные рабочие процессы с триггерами, условиями и действиями.
Узнать больше →
Многоканальные кампании
Достигайте аудиторию через email, SMS, WhatsApp и социальные сети.
Узнать больше →
ИИ-агенты
Разверните интеллектуальных ИИ-агентов, которые автоматизируют задачи и анализируют данные.
Узнать больше →
Расширенная аналитика
ИИ-аналитика с интерактивными панелями и предиктивными выводами.
Узнать больше →
Умная аналитика, которая думает за вас
Преобразуйте необработанные данные в стратегические идеи с помощью нашего аналитического движка на базе ИИ.
Предиктивная аналитика
Forecast future trends
+18% predicted
Анализ настроений
Understand emotions in text
Positive
65%
Neutral
25%
Negative
10%
Умная кластеризация
Group similar respondents
Обнаружение аномалий
Spot unusual patterns
Kind Words From Our Users
Here are some kind words from our users
An exceptional and intelligent survey tool with incredible insights
Survey Analytica offers an extensive template collection and multi-language support with easy translation. The AI-powered survey generation using ChatGPT is game-changing. Robust analytics provide valuable insights, and effortless customization creates visually appealing surveys that increase response rates.
Lalit F.
Founder & CEOTech StartupSurvey Solution that you will need to have!
Coming from enterprise survey platforms, Survey Analytica's interface feels familiar. All components like multiple choices, matrix, NPS, date, dropdown, file upload, conditional flow are available. If you're looking for an alternative to expensive platforms and want the most useful features - survey building, contacts database, email customization, workflows, analytics, dashboard, API integration and AI - this is the way to go!
Sonny
Program ManagerIT Services, 51-200 EmployeesBest-in-class features for Market Research and Experience Management
I love the AI chat assistant to build surveys easily without prior knowledge. The sentiment analysis feature is great, and the option to import data from external sources is unique. The flows feature automates tasks, saves time and seamlessly integrates with existing tools and software. It's been great for market research and personal campaigns.
Rahul
Senior Business AnalystApparel & Fashion, 1000+ EmployeesExceptional Survey Analytics Platform - Highly Recommended!
The intuitive interface makes designing and distributing surveys a breeze. Fully customized surveys with flexible questions, formats, and branding. Robust analytics tools provide deep insights with detailed reports and visualizations. Real-time data collection and excellent customer support. Perfect for market surveys, employee engagement, and academic research.
Doris
Product ManagerIT Services, 2-10 EmployeesEnhanced survey and form management made easy and well priced
I absolutely love the templates. It has both forms and surveys, easy to use and well priced. The multiple language feature is great. Very quick support when help is needed. Used for market research and as a permanent feedback loop on digital experience enhancements.
Adam
ManagerReal Estate, 11-50 EmployeesA great platform for survey creation and data analysis
I appreciate Survey Analytica for its user-friendly interface and robust features. The platform offers powerful survey creation tools, advanced analytics, and an interactive dashboard for visualizing insights. The ability to customize reports and collaborate with team members while ensuring data security are standout features.
Kashish S.
Social Media ManagerMarketing AgencyIt's Just Incredible!
The platform is very easy to use. I personally liked its different question types and survey templates. The workflow automation saves hours of manual work every week.
Swapnil K.
Digital Operations ManagerE-commerce CompanySurvey Analytica Provides A Tool Everyone Can Use
As someone who has used many survey tools, it was refreshing to find a new package that meets my needs and budget. I love the comparability to expensive tools with additional features like flows. It's well thought out as a research tool, not just a glorified forms package. The team is very responsive to suggestions!
Brian N.
PresidentResearch FirmHighly Recommended for All Sized Businesses!
I wholeheartedly recommend Survey Analytica for businesses looking for affordable, user-friendly survey software. The intuitive interface made survey creation a breeze. It offers robust data analysis tools including charts and graphs for valuable insights. Filtering and segmenting data helps understand customer segments better.
Archana M.
Solutions ArchitectEnterprise SolutionsSuperb tool, easy to implement - all that you need!
Great customizable features, very easy to integrate and get everyone to understand and use. The analytics capabilities are top-notch and the support team is incredibly helpful.
Avneet S.
Chief Strategy OfficerConsulting FirmBest Survey Platform for Customer Feedback
Survey Analytica has transformed how we collect customer feedback. The AI insights feature automatically identifies trends and sentiments that we would have missed manually. Integration with our existing tools was seamless.
Priya R.
Product ManagerSaaS PlatformProfessional Grade Research Tool
Finally found a survey tool that meets enterprise requirements without the enterprise price tag. The branching logic, skip patterns, and quota management are comparable to tools costing 10x more. Excellent value for money.
Michael T.
Research DirectorMarket ResearchPerfect for Employee Engagement Surveys
We use Survey Analytica for all our employee engagement and satisfaction surveys. The anonymous response feature builds trust, and the benchmarking capabilities help us track progress over time. Highly recommended!
Sarah L.
HR ManagerHealthcare IndustryGame-Changer for Market Research
The multi-channel distribution options are fantastic. We can reach customers via email, SMS, WhatsApp, and web all from one platform. The real-time analytics dashboard keeps us informed instantly. Outstanding platform!
David K.
Marketing DirectorRetail BrandAn exceptional and intelligent survey tool with incredible insights
Survey Analytica offers an extensive template collection and multi-language support with easy translation. The AI-powered survey generation using ChatGPT is game-changing. Robust analytics provide valuable insights, and effortless customization creates visually appealing surveys that increase response rates.
Lalit F.
Founder & CEOTech StartupSurvey Solution that you will need to have!
Coming from enterprise survey platforms, Survey Analytica's interface feels familiar. All components like multiple choices, matrix, NPS, date, dropdown, file upload, conditional flow are available. If you're looking for an alternative to expensive platforms and want the most useful features - survey building, contacts database, email customization, workflows, analytics, dashboard, API integration and AI - this is the way to go!
Sonny
Program ManagerIT Services, 51-200 EmployeesBest-in-class features for Market Research and Experience Management
I love the AI chat assistant to build surveys easily without prior knowledge. The sentiment analysis feature is great, and the option to import data from external sources is unique. The flows feature automates tasks, saves time and seamlessly integrates with existing tools and software. It's been great for market research and personal campaigns.
Rahul
Senior Business AnalystApparel & Fashion, 1000+ EmployeesExceptional Survey Analytics Platform - Highly Recommended!
The intuitive interface makes designing and distributing surveys a breeze. Fully customized surveys with flexible questions, formats, and branding. Robust analytics tools provide deep insights with detailed reports and visualizations. Real-time data collection and excellent customer support. Perfect for market surveys, employee engagement, and academic research.
Doris
Product ManagerIT Services, 2-10 EmployeesEnhanced survey and form management made easy and well priced
I absolutely love the templates. It has both forms and surveys, easy to use and well priced. The multiple language feature is great. Very quick support when help is needed. Used for market research and as a permanent feedback loop on digital experience enhancements.
Adam
ManagerReal Estate, 11-50 EmployeesA great platform for survey creation and data analysis
I appreciate Survey Analytica for its user-friendly interface and robust features. The platform offers powerful survey creation tools, advanced analytics, and an interactive dashboard for visualizing insights. The ability to customize reports and collaborate with team members while ensuring data security are standout features.
Kashish S.
Social Media ManagerMarketing AgencyIt's Just Incredible!
The platform is very easy to use. I personally liked its different question types and survey templates. The workflow automation saves hours of manual work every week.
Swapnil K.
Digital Operations ManagerE-commerce CompanySurvey Analytica Provides A Tool Everyone Can Use
As someone who has used many survey tools, it was refreshing to find a new package that meets my needs and budget. I love the comparability to expensive tools with additional features like flows. It's well thought out as a research tool, not just a glorified forms package. The team is very responsive to suggestions!
Brian N.
PresidentResearch FirmHighly Recommended for All Sized Businesses!
I wholeheartedly recommend Survey Analytica for businesses looking for affordable, user-friendly survey software. The intuitive interface made survey creation a breeze. It offers robust data analysis tools including charts and graphs for valuable insights. Filtering and segmenting data helps understand customer segments better.
Archana M.
Solutions ArchitectEnterprise SolutionsSuperb tool, easy to implement - all that you need!
Great customizable features, very easy to integrate and get everyone to understand and use. The analytics capabilities are top-notch and the support team is incredibly helpful.
Avneet S.
Chief Strategy OfficerConsulting FirmBest Survey Platform for Customer Feedback
Survey Analytica has transformed how we collect customer feedback. The AI insights feature automatically identifies trends and sentiments that we would have missed manually. Integration with our existing tools was seamless.
Priya R.
Product ManagerSaaS PlatformProfessional Grade Research Tool
Finally found a survey tool that meets enterprise requirements without the enterprise price tag. The branching logic, skip patterns, and quota management are comparable to tools costing 10x more. Excellent value for money.
Michael T.
Research DirectorMarket ResearchPerfect for Employee Engagement Surveys
We use Survey Analytica for all our employee engagement and satisfaction surveys. The anonymous response feature builds trust, and the benchmarking capabilities help us track progress over time. Highly recommended!
Sarah L.
HR ManagerHealthcare IndustryGame-Changer for Market Research
The multi-channel distribution options are fantastic. We can reach customers via email, SMS, WhatsApp, and web all from one platform. The real-time analytics dashboard keeps us informed instantly. Outstanding platform!