SurveyAnalytica is an AI-powered research, customer intelligence, and automation platform. It unifies customer feedback, operational data, and intelligent workflows into a seamless ecosystem — allowing you to design surveys, run omni-channel campaigns, automate workflows, and analyze results all in one place.

SurveyAnalytica is a customer intelligence and research automation platform, not only a survey tool. In one workspace you get AI-assisted surveys and forms (including order forms with Stripe payments), multi-channel campaigns across email, SMS, WhatsApp, Slack, Microsoft Teams, Facebook, Instagram, LinkedIn, X and Google Ads, and no-code flows that can run your own AI agents. Analytics go beyond charts, with text analytics, clustering and predictive segments, forecasting and anomaly detection on survey trends, and your own machine-learning models. You can also bring your own data (CSV, Excel, Parquet, JSON and more, or rows written by a flow) and analyze it alongside survey and campaign data. See our SurveyMonkey comparison and Qualtrics comparison for a feature-by-feature breakdown.

After signing in, open the Dashboard, select the Surveys tab and click Create Survey. Choose how to start: AI Assistant, From Template, Clone Survey, Import, Request Help or From Blank. Add your questions, set the look in the Style tab, and publish when you are ready to collect responses.

A campaign can combine Email, SMS and WhatsApp messages to your contact lists, Slack and Microsoft Teams messages, posts on Facebook, Instagram, LinkedIn and X, Google Ads campaigns, web landing pages and survey or form events. Web pages and surveys can be shared by link or QR code. You place each channel on one campaign timeline, so a single campaign can run across as many channels as you need.

Every survey gets a dashboard that builds itself as answers arrive, with a chart per question plus trends, NPS, completion, device and channel breakdowns. You can build your own charts from 50+ chart types, cross-tabulate in the Statistics pivot, and explore open text in Text Analytics with sentiment, topics, entities and word clouds. Analytics run on BigQuery, and dashboards refresh automatically every minute.

A Flow is an automated sequence that starts when something happens. For example: "When a survey response has an NPS below 6, email the support team and create a follow-up task." You build Flows visually: on the Dashboard, open Flows and click Create Flow, pick a trigger, then add conditions and actions step by step.