Improve Employee Engagement and Productivity
- Collect actionable insights to refine employee experience.
- Enhance employee relationships and retention through personalized engagements.
Company
Hartwell Companies is the unifying umbrella for a portfolio of dynamic businesses including SONCO Safety Marketplace, SONCO Pipe & Tube, 95 Traffic Safety Supply, and signZilla. With over 45 years of history, our mission is to nurture and develop businesses that lead with heart and strategic vision.
Challenge
Employee feedback was often generalized, leaving potential experience and engagement refinements unexplored.
Objective
- Collect actionable insights to refine employee experience.
- Enhance employee relationships and retention through personalized engagements.
- Enhanced employee retention by 20% as personalized engagement aligned more effectively with employee's expectations.
- Improved productivity, driven by higher engagement.
- Positive shifts in employee's perceptions, evidenced by improved Employee Satisfaction Score (ESAT).
4.9
1
Personalized Employee Surveys:
- Customized feedback surveys for employee's after advisor meetings, or at regular intervals focusing on specific on experience management and engagement aspects.
- AI personalized survey content to align with individual employee's professional goals, challenges and roles.
2
Integrated Analytics and Reporting:
- Analyzed survey data against investment performance metrics, providing a nuanced understanding of employee experience.
- Generated department-specific reports outlining advisory strengths and areas for improvement.
3
Automated Flows:
- Implemented workflows that helped trigger automated surveys to employees post their meetings or on regular intervals.
- Set conditional logic to automatically schedule strategic follow-up survey's for employee's expressing specific concerns or needs in surveys. All of this being anonymous.
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Improve Employee Engagement and Productivity
Employee feedback was often generalized, leaving potential experience and engagement refinements unexplored.
Read more →