Facebook + SurveyAnalytica
Page feed events, mentions, ratings and Messenger as triggers — publishing, comment replies and Messenger sends as actions.
Connect a Facebook page and its activity becomes workflow input: feed posts, comments, reactions, shares, mentions and ratings, plus the full Messenger event set — messages, deliveries, reads, postbacks and opt-ins. Actions publish to the page feed with media, reply to comments, and send Messenger messages; Messenger is a two-way channel in the shared inbox.
Workflow triggers
Page feed events
Posts, comments, reactions, shares, photos and videos on your page — webhook-driven with polling fallback.
Mentions & ratings
Page mentions and new ratings/reviews as workflow triggers.
Messenger events
Messages, echoes, deliveries, reads, postbacks, opt-ins and referrals.
Workflow actions
Publish to the page
Feed posts with photo and video media from workflow data.
Comment replies
Reply to a specific comment or comment across posts.
Messenger sends
Page-scoped Messenger messages with structured templates.
How data flows
Inbound: page and Messenger events. Outbound: publishing, replies, Messenger. Campaign events distribute through the multi-channel engine, and Messenger threads live in the shared inbox alongside every other channel.
Connection: Facebook page OAuth with automatic page-token refresh and re-auth detection. Webhooks are registered per page and HMAC-verified.
Worked example: Review response with a human gate
Trigger: a new page rating arrives.
Condition: ratings under four stars open an approval task with a drafted response.
Action: once approved, the reply posts as a comment and the case logs to your sheet.
Ready-made flow templates
Install a shipped template and adapt it — no build-from-scratch required.
Setting it up
1.
Connect your Facebook page via OAuth from Account → Integrations.
2.
Page webhooks register automatically.
3.
Choose feed, mention, rating or Messenger trigger events.
4.
Wire publish/reply/Messenger actions in your workflows.
Frequently asked questions
Is Messenger a separate integration?
No — Messenger events and sends ride the same page connection, and Messenger conversations appear in the shared inbox.
Can workflows react to reactions and shares?
Yes — feed events cover posts, comments, reactions, shares, photos, videos and status changes.
What about ad campaigns?
The integration covers organic page activity and Messenger; ad buying is not part of it.