Jira + SurveyAnalytica
Work Jira from flows through the universal connector: issues by API, incremental JQL reads, Jira webhooks inbound.
Straight framing: there is no named Jira action — Jira is driven through the universal connector. With a Jira API token on a webhook connection, flows create and update issues through the REST API, scheduled reads poll JQL searches with pagination, and Jira's own webhooks call a flow's unique inbound URL on issue events.
Workflow triggers
Jira webhooks inbound
Jira system webhooks on issue created/updated events call your flow's inbound URL.
Workflow actions
Issue writes via the connector
POST/PUT the Jira REST API per record — create issues from feedback, update status or labels.
Poll JQL searches
Scheduled paginated reads of a JQL query with incremental since-timestamps.
How data flows
Issue events in via Jira webhooks; issue writes and JQL reads out via the connector — enough to turn detractor feedback into triaged Jira issues automatically.
Connection: Jira API token (basic auth: email + token) or a bearer token on a webhook connection.
Worked example: Product feedback into the backlog
Trigger: a survey response tags a product-defect theme.
Action: the connector creates a Jira issue with the verbatim, respondent segment and severity mapped into fields.
A Jira webhook on 'issue resolved' calls back into a flow that re-surveys the customer.
Setting it up
1.
Create a Jira API token and a webhook connection (email + token).
2.
Add a Jira webhook pointing at your flow's inbound URL.
3.
Map survey fields to issue fields with the JS transform.
Frequently asked questions
Is there a native Jira app?
No — and this page doesn't pretend otherwise. The universal connector plus Jira's REST API and webhooks cover create/update, incremental reads and event triggers today.