B2B Customer Relationship Survey
Account-health survey for business customers: NPS, satisfaction with each part of the relationship and renewal intent, broken down by the respondent's role. Run it once or twice a year per account, ahead of renewal reviews.
Our relationship
Question 1*
What is your role in your organisation's relationship with [Company]?
Question 2*
How likely are you to recommend [Company] to a peer in your industry?
Question 3*
What is the main reason for your score?
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