SurveyAnalytica is an AI-powered research, customer intelligence, and automation platform. It unifies customer feedback, operational data, and intelligent workflows into a seamless ecosystem — allowing you to design surveys, run omni-channel campaigns, automate workflows, and analyze results all in one place.

After signing in, navigate to Surveys from the left sidebar and click Create Survey. You can start from scratch, use a template, or let the AI assistant build one for you. Add questions, customize the theme, and publish when ready.

SurveyAnalytica supports 20+ question types including: Multiple Choice (Radio), Checkboxes, Dropdowns, Multi-Select Dropdowns, Free Text, Multi Text Box, NPS (Net Promoter Score), Star Ratings, Sliders, Matrix, Yes/No, Rankings, Date/Time, Signature, Image Choice, Video, File Upload, Phone, Payment (Stripe), Product Cards, and Appointment (Calendly).

SurveyAnalytica supports omni-channel campaigns across Email, SMS, WhatsApp, Facebook Messenger, Slack, Microsoft Teams, LinkedIn, and Instagram. You can also create cross-channel campaigns that orchestrate messages across multiple channels.

SurveyAnalytica offers real-time dashboards, response summaries, cross-tabulation, trend analysis, sentiment analysis, word clouds, NPS tracking, and custom charts. Analytics are powered by BigQuery for handling large datasets with speed.

Workflows are automated sequences triggered by events. For example: "When a survey response has NPS < 6, send an alert email to the support team and create a follow-up task." Build workflows visually using the drag-and-drop flow editor.